Application Support Analyst


Job Ref: App Support

Location: London

Sector: Asset Management 

Job Type: Permanent

Team Member Name: James Tobin

Duration: Permanent

Contract Rate Bands: £60000 - £70000 per annum + bonus & benefits 

Permanent Salary: £60,000 - £70,000 p/a


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Application Support Analyst – Asset Management – Investment Management – Aladdin – Charles River – Thinkfolio – Fixed Income – Equities

My client, a boutique Asset Manager are currently looking for an Application Support Analyst to work closely with Product Owners, Business Analysts and Business Process Owners to ensure systems are transitioned, managed and supported effectively and with minimal impact to the wider business:

– Assist with the service take on of new internally developed and 3rd party applications, including making sure all service take on documentation is complete, and supportability requirements such as monitoring are clearly defined.
– Raise patterns of issues to L3 to request strategic resolution of problems.
– Work with L3 to identify processes and small changes that can be handed over to the Application Support team, ensuring appropriate procedures and documentation are in place.
– Create visibility and understanding of Development team activities and plans by working closely with the dev teams and participating in development team meetings e.g. stand-ups, so that this knowledge can be shared amongst colleagues in Application Support.

Application Support Analyst – Asset Management – Investment Management – Aladdin – Charles River – Thinkfolio – Fixed Income – Equities

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