Insurance Operations Manager


Date Posted: 05/01/2021

Job Ref: JOB-15683

Location: City of London, London

Sector: Insurance 

Job Type: Permanent

Team Member Name: Shaun McKenzie

Contract Rate Bands: £75000 - £90000 per annum + City benefits 

Permanent Salary: £75-90k + city benefits


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Insurance operations / MGA / Regulatory

KEY SKILLS & EXPERIENCE
Background in insurance operations managerial roles Extensive London Market / Lloyds experience ideally with exposure to MGA operations, broking operations, and external outsourcers / service providers
Experience of managing insurance data capture, quality assurance, control and reporting operations
A strong understanding of the regulatory requirements for the control and oversight of insurance operations
Experience of Lloyd’s requirements, including set up, reporting & messaging
Strong people management skills
A team worker with a collaborative approach
Ability to communicate effectively with senior management and colleagues
Strong planning and organisational skills with the ability to work flexibly and prioritise own workloads
Strong commercial awareness

THE ROLE
This is a newly created role where you will work alongside the Operations & Insurance Director providing operational management of the insurance activities covering design, implementation, and oversight of day to day running of operational processes, technology, controls, and reporting. A key indicator to the success of this role will be demonstrated by your abilty with the set-up of new insurance operational processing activities which will include defining, mapping and documenting processes and controls, implementing systems, and developing reporting.

THE CANDIDATE
The successful candidate will need to demonstrate a thorough background within the insurance operational sector. You will demonstrate previous experience of designing and implementing systems, processes, protocols and procedures within the insurance sector; ideally Lloyds.

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